Publications

Academic Conference Presentations

Chow V., Santibáñez P., Nordin T., French T., Puterman M.L. and Tyldesley S.

(2013) A Mixed Integer Programming Approach to Improve Operational Scheduling of Radiation Therapists CORS Annual Conference, Vancouver, May 2013.

Sauré A., Patrick J. and Puterman M.L.

(2013) A Simulation-based Approach for Dynamic Multi-priority Patient Scheduling CORS Annual Conference, Vancouver, May 2013.

Ma C.

(2013) Allocating Home Care Nurses CORS Annual Conference, Vancouver, May 2013.

Liu E., Chen C., Zhang Y., Liang L. and Atkins D.

(2013) Planning the Location and Capacity of Healthcare Diagnostic Centres CORS Annual Conference, Vancouver, May 2013.

Gaudet M., Santibáñez P., Liu E., French J. and Tyldesley S.

(2013) Strategic Location of Radiotherapy Centres in British Columbia coRS Annual Conference, Vancouver, May 2013.

Werker G., Krausz M. and Puterman M.L.

(2013) Strategic Planning of Health and Related Services in Vancouver's Downtown Eastside CORS Annual Conference, Vancouver, May 2013.

French J., Nordin T., Chow V., Puterman M.L. and Tyldesley S.

(2013) The Impact of Modifying Radiation Therapy Appoitment Times on Throughput and Resource Use CORS Annual Conference, Vancouver, May 2013.

Chow V., Santibáñez P., Nordin T., French J., Tyldesley S. and Puterman M.L.

(2012) A Mixed Integer Programming Approach to Improve Operational Scheduling of Radiation Therapists INFORMS Annual Meeting, Phoenix, October 2012.

Santibáñez P., Aristizabal R., Huang K., Chow V.S., Puterman M.L. and Runzer N.

(2011) An Optimization-based Scheduling Model for Chemotherapy Appointments at the BC Cancer Agency INFORMS Conference on Healthcare, Montreal, June 20-22, 2011.

Sauré A., Patrick J., Tyldesley S. and Puterman M.L.

(2011) Dynamic multi-appointment patient scheduling for radiation therapy INFORMS Healthcare 2011, Montreal, June 2011.

Santibáñez P., Aristizabal R., Huang K., Chow V.S., Puterman M.L and Runzer N.

(2011) Process Redesign & Optimization-Based Tools to Improve Outpatient Appointment Scheduling INFORMS 2011 Conference on Business Analytics and Operations Research, Chicago, April 10-12, 2011.

Chow V.S., Aristizabal R., Huang K., Puterman M.L., Runzer N. and Santibáñez P.

(2011) Process Redesign to Improve Chemotherapy Appointment Booking at the BC Cancer Agency INFORMS Conference on Healthcare, Montreal, June 20-22, 2011.

Tyldesley S., Shechter S. and Santibáñez P.

(2010) Advanced Analytics in Cancer Care: Tools to Improve Service Delivery and System Performance CARO Annual Scientific Meeting, Vancouver, September 2010.

Santibáñez P., Aristizabal R., Huang K., Chow V.S. and Puterman M.L.

(2010) Catchment Areas & Regional Resource Allocation: a Case Study of British Columbia’s Cancer System CORS-MITACS 2010 Annual Conference, Edmonton, AB, May 25-28, 2010.

Santibáñez P., Aristizabal R., Huang K., Chow V.S. and Puterman M.L.

(2010) Chemotherapy Appointment Scheduling at BCCA Vancouver Centre POMS 2010 Annual Conference, Vancouver, BC, May 7-10, 2010.

Aristizabal R., Santibáñez P., Huang K., Chow V.S. and Puterman M.L.

(2010) Chemotherapy Appointment Scheduling at BCCA Vancouver Centre CORS-MITACS 2010 Annual Conference, Edmonton, AB, May 25-28, 2010.

Chow V.S., Santibáñez P., French J. and Tyldesley S.

(2010) Performance Metrics and Process Simulation using Radiation Therapy Data INFORMS 2010, DM-HI Workshop, Austin TX, November 6, 2010.

Sauré A., Patrick J. and Puterman M.

(2010) Radiation therapy appointment scheduling POMS Annual Conference, Vancouver, May 2010.

Tyldesley S., McGahan C., French J.

(2009) Actual utilization of radiotherapy in rural and urban areas compared to evidenced based estimates of radiotherapy need for patients with breast, prostate and lung cancer 15th Annual Department of Surgery Chung Research Day, Vancouver, November 9, 2009.

Sauré A., Patrick J., and Puterman M.L.

(2009) Advance scheduling: The radiation therapy case INFORMS Annual Meeting, San Diego, October 2009.

Chow V.S., Santibáñez P., Huang K., Puterman M.L., Tyldesley S., French J.

(2009) Capacity Planning and Process Configuration in Radition Therapy INFORMS 2009, San Diego, Oct 11-14, 2009.

Santibáñez P., Chow V.S., French J., Puterman M.L. and Tyldesley S.

(2009) Improving Patient Flow and Resource Utilization in an Ambulatory Clinic through Simulation Modelling Operations Research and Lean Health Care Conference, Vancouver, April 23 and 24, 2009.

Chow V.S., Santibáñez P., Puterman M.L., Tyldesley S. and Huang K.

(2009) Modelling Access and Capacity in the BC Cancer System National Community Cancer Control Summit, Prince George, BC, June 11-13, 2009.

Santibáñez P.

(2009) Modelling Access and Capacity in the BC Cancer System Mayo Clinic Conference on Systems Engineering & Operations Research in Health Care, Rochester, MN, August 17-18, 2009.

Chow V.S., Santibáñez P., Puterman M.L., Tyldesley S. and Huang K.

(2009) Modelling the Cancer Care System in British Columbia CORS-INFORMS 2009 International Meeting, Toronto, June 14-17, 2009.

Lavieri M.

(2009) Prostate Cancer Treatment Decision Making Tutorial: Current Topics on Health Care Operations Research. Operations Research and Lean Health Care Conference, Vancouver, April 23 and 24, 2009.

Sauré A., Patrick J., and Puterman M.

(2009) Radiation Therapy Treatment Scheduling CORS-INFORMS 2009 International Meeting, Toronto, ON, June 14-17, 2009.

Santibáñez P., Chow V.S., French J., Puterman M.L. and Tyldesley S.

(2009) Radiation Therapy Wait Times in British Columbia CORS-INFORMS 2009 International Meeting, Toronto, June 14-17, 2009.

Santibáñez P., Chow V.S., French J., Puterman M.L. and Tyldesley S.

(2009) Reducing Patient Wait Times & Improving Resource Utilization at the BC Cancer Agency’s Ambulatory Care Unit SFU Surrey OR Seminars, Surrey, March 23, 2009.

Santibáñez P., Chow V.S., French J., Puterman M.L. and Tyldesley S.

(2009) Simulation Modelling of an Ambulatory Care Unit: Opportunities for Efficiency and Challenges for Healthcare Information Systems Information Technology and Communications in Health, Victoria, February 19 to 22, 2009.

Werker G., Puterman M.L. and Darud M.

(2009) Strategic Planning of Radiation Therapists at the BC Cancer Agency CORS-INFORMS 2009 International Meeting, Toronto, June 14-17, 2009.

Werker G., Puterman M.L. and Darud M.

(2008) An IP approach to strategic scheduling of radiation therapists at the BC Cancer Agency ORAHS 2008 Annual Meeting, Toronto, July 28 to August 1, 2008.

Lavieri M.

(2008) Applying Operations Research in Cancer Care ORAHS 2008 Annual Meeting – PhD Workshop, Toronto, July 28 to August 1, 2008.

Lavieri M., Puterman M.L., tyldesley S. and Shechter S.

(2008) Radiation Therapy Treatment Decision Making for Prostate Cancer Patients based on PSA Dynamics ORAHS 2008 Annual Meeting, Toronto, July 28 to August 1, 2008.

Santibáñez P., Chow V.S., French J., Puterman M.L. and Tyldesley S.

(2008) Reducing Patient Wait Times & Improving Resource Utilization at the BC Cancer Agency’s Ambulatory Care Unit INFORMS 2008 Annual Meeting, Washington, D.C., October 12 to 15, 2008.

Santibáñez P., Chow V.S., French J., Puterman M.L. and Tyldesley S.

(2008) Reducing Patient Wait Times & Improving Resource Utilization at the BC Cancer Agency’s Ambulatory Care Unit ORAHS 2008 Annual Meeting, Toronto, July 28 to August 1, 2008.

Santibáñez P., Chow V.S., French J., Puterman M.L. and Tyldesley S.

(2008) Reducing Patient Wait Times & Improving Resource Utilization at the BC Cancer Agency’s Ambulatory Care Unit CORS 2008 Annual Meeting, Quebec, May 12 to 14, 2008.

Werker G., Saure A. and French J.

(2007) Forecasting Radiation Therapy Demand for Head and Neck Cancers in British Columbia INFORMS 2007 Annual Meeting, Seattle, November 4 to 7, 2007.

Sauré A., Werker G., French J., and Shechter S.

(2007) The Use of Simulation Modelling to Improve the Radiation Therapy (RT) Planning Process CARO 21st Annual Scientific Meeting, Toronto, ON, October 9-13, 2007.

Journal Articles

Gocgun Y. and Puterman M.L.

(2013) Dynamic Scheduling with Due Dates and Time Windows: An Application to Chemotherapy Patient Appointment Booking Forthcoming in Health Care Management Science, .

French J.

(2012) Designing and using surveys as research and evaluation tools Journal of Medical Imaging and Radiation Sciences 43(3): 187-192, DOI: 10.1016/j.jmir.2012.06.005.

Sauré A., Patrick J., Tyldesley S. and Puterman M.L.

(2012) Dynamic multi-appointment patient scheduling for radiation therapy European Journal of Operational Research 223 (2): 573-584, DOI: 10.1016/j.ejor.2012.06.046.

Santibáñez P., Aristizábal R., Puterman, M.L., Chow V., Huang W., Kollmannsberger C., Nordin T., Runzer N. and Tyldesley S.

(2012) Operations research methods improve chemotherapy patient appointment scheduling Joint Commission Journal on Quality and Patient Safety 38(12): 541-553, .

Aristizábal R., Chow V., French J., Khurshed F., McGahan C., Puterman M.L., Runzer N. Santibáñez P. and Tyldesley S.

(2012) Patient satisfaction after the redesign of a chemotherapy booking process Healthcare Quarterly 15(3): 58-68., .

Lavieri M., Puterman M.L., Tyldesley S. and Morris W.

(2012) When to treat prostate cancer patients based on their PSA dynamics IIE Transactions on Healthcare Systems Engineering 2(1): 62-77, DOI:10.1080/19488300.2012.66663.

Santibáñez P., Chow V.S., French J., Puterman M.L. and Tyldesley S.

(2009) Process data: a means to measure operational performance and implement advanced analytical models Studies in Health Technology and Informatics, In: McDaniel JG, ed. Advances in Information Technology and Communication in Health. Amsterdam: IOS Press; pp. 17-23, DOI: 10.3233/978-1-58603-979-0-17.

Santibáñez P., Chow V.S., French J., Puterman M.L. and Tyldesley S.

(2009) Reducing patient wait times and improving resource utilization at British Columbia Cancer Agency’s ambulatory care unit through simulation Health Care Management Science 12: 392-407, DOI: 10.1007/s10729-009-9103-1.

Werker G., Sauré A., French J. and Shechter S.

(2009) The use of discrete-event simulation modelling to improve radiation therapy planning processes Radiotherapy and Oncology 92(1): 76-82, DOI:10.1016/j.radonc.2009.03.012.

Tyldesley S., Chow V., McGahan C. and French J.

(2009) Waits for Radiotherapy in British Columbia 1986 to 2007 Online Publication, 22 pages.

Other Presentations

Tyldesley S.

(2012) Operations Research/Advanced Analytics in Cancer Care: Tools to Improve Service Delivery and System Performance BCCA Radiation Oncology Rounds – Vancouver Centre, Vancouver, February 2012.

Puterman M.L.

(2011) Mathematical Methods in Medical Decision Making BCCA Medical Oncology Rounds – Vancouver Centre, Vancouver, November 2011.

Santibáñez P., Aristizábal R., Chow V., Huang K., Puterman M.L. and Runzer N.

(2011) Process Redesign & Optimization Based Tools to Improve Outpatient Appointment Scheduling UBC MBA Healthcare Management Course (BAHC 510), Vancouver, November 2011.

Puterman M.L., Santibáñez P., Aristizábal R., Chow V., Huang K. and Runzer N.

(2010) Chemotherapy Appointment Scheduling at BCCA Vancouver Centre UBC OPLOG Seminar, Vancouver, October 2010.

Aristizábal R., Puterman M.L., Santibáñez P., Huang K. and Chow V.

(2010) Improving the Chemotherapy Appointment Experience at the BC Cancer Agency UBC's Celebrate Research Week, Vancouver, March 2010.

Tyldesley S., Chow V.S., Santibáñez P., French J. and Puterman M.L.

(2009) Understanding Radiation Therapy Wait Times in BC BCCA Radiation Oncology Rounds – Vancouver Centre, Vancouver, February 26, 2009.

Lavieri M, Chow V.S. and Santibáñez P.

(2009) Waits in Healthcare: Improving Access to Quality Cancer Care in BC UBC's Celebrate Research Week, Vancouver, March 11, 2009.

Meza R.

(2008) Multi-stage Carcinogenesis Models: A Powerful Framework for Cancer Risk Assessment BCCA Radiation Oncology Rounds – Vancouver Centre, Vancouver, September 25, 2008.

Santibáñez P., Chow V.S. and French J.

(2008) Operations Research for Improved Cancer Care BCCA Radiation Oncology Rounds – Vancouver Island Centre, Victoria, October 29, 2008.

Santibáñez P., Chow V.S. and French J.

(2008) Operations Research for Improved Cancer Care BCCA Radiation Oncology Rounds – Fraser Valley Centre, Surrey, October 23, 2008.

Santibáñez P., Chow V.S. and French J.

(2008) Operations Research for Improved Cancer Care BCCA Radiation Oncology Rounds – Centre for the Southern Interior, Kelowna, October 9, 2008.

Santibáñez P.

(2008) Operations Research for Improved Cancer Care BCCA Radiation Oncology Rounds – Vancouver Centre, Vancouver, March 13 2008.

Santibáñez P., Chow V.S., French J., Puterman M.L. and Tyldesley S.

(2008) Reducing Wait Times & Improving Resource Utilization at the BC Cancer Agency’s Ambulatory Care Unit 2008 Health Leaders International Forum, Vancouver, October 22, 2008.

Aleman D.

(2008) Total Body Irradiation Treatment Planning Using IMRT Optimization BCCA Radiation Oncology Rounds – Vancouver Centre, Vancouver, November 4, 2008.

Sauré A., Werker G., French J. and Shechter S.

(2007) Radiation Therapy Planning Simulation Modelling BCCA Radiation Oncology Rounds – Vancouver Centre, Vancouver, June 21, 2007.

Sauré A., Werker G., French J. and Shechter S.

(2007) The Use of Simulation Modelling to Improve the Radiation Therapy Planning Process CORS Vancouver Section, Vancouver, November 19, 2007.

Poster Presentations

Chow V., French J., Gelowitz G., Nordin T., Puterman M.L., Santibáñez P. and Tyldesley S.

(2012) Developing an Automated Radiation Therapy Staff Scheduling System CARO Annual Scientific Meeting, OOttawa, September 2012.

Chow V., French J., Nordin T., Santibáñez P. and Tyldesley S.

(2012) Provincial Performance Metrics System: Transforming Data to Knowledge CARO Annual Scientific Meeting, Ottawa, September 2012.

Runzer N., Aristizabal R., Chow V.S., Huang K., Puterman M.L., Santibáñez P.

(2011) Improving Chemotherapy Scheduling at BCCA Vancouver Centre CANO/ACIO Annual Conference, Halifax, Nova Scotia. Sep 11-14, 2011.

Tyldesley S., French J. and McGahan C.

(2009) Comparison of model estimates of radiotherapy needs with radiotherapy utilization in urban vs rural areas of British Columbia National Community Cancer Control Summit, Prince George, BC, June 11-13, 2009.

Daurd M. and Puterman M.

(2009) Identifying the Factors that Influence the Planning Time of Radiation Therapy Treatments CARO 23rd Annual Scientific Meeting, Quebec City, September 30 to October 3, 2009.

French, J.

(2009) Radiation Therapy Performance Indicators - Measuring productivity of a radiation therapy department CARO 23rd Annual Scientific Meeting, Quebec City, September 30 to October 3, 2009.

Tyldesley S., Chow V.S., Santibáñez P. and French J.

(2009) Time Intervals for Radiotherapy in British Columbia from 1984 to 2006 The Canadian Partnership Against Cancer - National Forum on Cancer Control Standards, Toronto, ON, May 21-22, 2009.

Santibáñez P., Chow V.S., French J., Puterman M.L. and Tyldesley S.

(2008) Reducing Patient Wait Times & Improving Resource Utilization at the BC Cancer Agency’s Ambulatory Care Unit Mayo Clinic Conference on Systems Engineering & Operations Research in Health Care, Rochester, Minnesota, September 22 to 23, 2008.

Santibáñez P., Chow V.S., French J., Puterman M.L. and Tyldesley S.

(2008) Reducing Patient Wait Times & Improving Resource Utilization at the BC Cancer Agency’s Ambulatory Care Unit CARO 22nd Annual Scientific Meeting, Montreal, QC, September 10-12, 2008.

Santibáñez P., Chow V.S., French J., Puterman M.L. and Tyldesley S.

(2008) Reducing Patient Wait Times & Improving Resource Utilization at the BC Cancer Agency’s Ambulatory Care Unit BC Cancer Agency Annual Cancer Conference, Vancouver, BC, November 20 to 22, 2008.

Sauré A., Werker G., French J. and Shechter S.

(2007) The Use of Simulation Modelling to Improve the Radiation Therapy (RT) Planning Process Operating on Health Care, Vancouver, BC, August 16 to 17, 2007.

Working Papers

Chow V., Santibáñez P., French J., Tyldesley S. and Puterman M.L.

(2012) An Analytical Framework to Measure Quality in Radiotherapy Staff Scheduling Working Paper Series, October 2012.

Vanberkel P., Puterman M.L., Litvak N. and Tyldesley S.

(2012) Panel Sizing in Oncology Working Paper Series, .

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